Telecare and Personal Alarms for the Elderly are eligible for VAT relief in the United Kingdom if the person using the equipment meets certain criteria. In order to obtain the product VAT free the user’s disability has to qualify.

For VAT purposes, the user is disabled or have a long-term illness if any one of the following three statements apply:

• They have a physical or mental impairment that affects their ability to carry out everyday activities, e.g. blindness.
• They have a condition that’s treated as chronic sickness, like diabetes, arthritis, etc.
• They are terminally ill

You don’t qualify if you’re elderly but able-bodied, or if you’re temporarily disabled.

If you wish to claim VAT exemption, please fill out the section below.

I wish to claim exemption from UK VAT; my qualifying condition is * Qualifying person name * Please check to confirm we can submit your VAT exemption details to UK HMRC *