Choosing the right fall detection watch for an elderly or vulnerable loved one can feel overwhelming. Every provider promises peace of mind, but the features, costs and reliability vary widely. Families want a device they can truly depend on in an emergency, without confusing setup or hidden fees.
In this guide, we compare the Perfect Alert Fall Detection Watch with three of the UK’s most popular alternatives: CPR Guardian III, Medpage GPS Tracker Watch, and Careline Personal Alarm Watch. We look at how each performs in real-life situations, what they really cost, and which one offers the most complete protection.
What to Look for in a Fall Detection Watch
Before diving into comparisons, it helps to understand what matters most:
- Reliable fall detection: Does the watch act automatically or does it rely on the wearer pressing a button?
- Emergency response: Does it connect to family, carers, or a call centre?
- GPS accuracy and coverage: How precise is location tracking, and does it work both indoors and outdoors?
- Connectivity: Is it tied to a single network or does it switch to the strongest available signal?
- Ease of use: Can it be set up quickly and used without confusion?
- Battery life: How often does it need charging?
- Health monitoring: Does it track heart rate, blood pressure, or other wellbeing indicators?
- Costs: Are subscription fees clear and affordable, or are there hidden extras?
Perfect Alert at a Glance
- Automatic fall detection with immediate alerts
- Instant SOS calls that dial up to three contacts at once, bypass voicemail and can bring emergency services directly into the call
- GPS accuracy to within three metres, supported by What3Words
- Wandering alerts and geofenced safe zones for dementia support
- Four-network roaming SIM for the strongest UK signal plus global coverage in Europe, the USA and Australia
- Health monitoring including heart rate, blood pressure and temperature, with automatic alerts if readings fall outside normal ranges
- Transparent subscription from £8.50 per month through FlawlessConnect, with no hidden extras
- Three-year warranty and 30-day money-back guarantee
Verdict: Perfect Alert offers one of the most complete fall detection solutions for families who want something reliable, simple to use and clear in its pricing. Automatic fall detection, accurate GPS and a roaming SIM help the watch perform well in real world situations where signal strength and response time matter. The setup process is straightforward and the support team is consistently praised for being patient and helpful. For families looking for dependable protection without hidden costs, Perfect Alert is a strong all round choice.
Before we look at the alternatives, it is worth exploring how Perfect Alert performs for real users, based on recent verified reviews.
Perfect Alert Reviews: What Real Families Say
It is one thing to compare features on a page. It is another to hear from families who rely on a fall detection watch every day. Recent Trustpilot reviews for Perfect Alert highlight three themes that matter most to carers: peace of mind, fast help when a fall happens, and patient, human support when things need setting up.
The summaries below use verified reviews from each provider to show what real families say in practice, not just what the marketing pages promise.
Peace of mind when living alone
“Great piece of kit which has given me more confidence when alone.”
Brian, Trustpilot review
“Much cheaper than an Apple watch and gives me some peace of mind when I am out and about… not intrusive and reliable.”
Tamme, Trustpilot review
Fast response when a fall is detected
“The alarm was used within 3 weeks of arrival to call for immediate help. The family were mobilised and help there within 15 minutes. Literally life saving.”
Claire, Trustpilot review
“Mum fell, we had heard of these watch system from a friend and decided to get one… staff very helpful and got everything running, had it nearly 12 months, no issues.”
Steve, Trustpilot review
Helpful technical support
“Technical staff were really helpful prior to the purchase and explained it all to me… They have also been excellent with some technical queries, for example setting up the WiFi. The watch gives us all peace of mind.”
Sarah, Trustpilot review
“Great communication, no hassle, quick delivery free. No hassle, I bought watch alarm.”
Angela, Trustpilot review
Easy to use for older hands
“Easy to use. Family contacted immediately [when a] fall is alerted. No hassle. Would recommend. Brilliant piece of kit.”
Dorothy, Trustpilot review
Taken together, these reviews show how Perfect Alert performs in the real world, not just on paper. Families talk less about technical jargon and more about the confidence they feel knowing that if a loved one falls, help will be organised quickly and they will not be on their own.
CPR Guardian III Overview
- Price: £149.98 for the watch
- Requires a monthly plan (£14.99–£24.99) plus SIM costs, not clearly advertised
- Fall detection asks the wearer if they are OK before escalating, which can be risky if the wearer is confused or unconscious
- SOS button calls up to five contacts in sequence
- GPS tracking with geo-zones
- Multi-network coverage in the UK and EU
- Heart rate monitoring included
- Battery life of two to four days
- Some reviews highlight strap durability issues and the reliance on the wearer’s response
Verdict: CPR Guardian offers solid features, but the need for ongoing plans and the reliance on wearer input makes it less dependable for those with dementia or memory loss. Perfect Alert removes this risk with automatic detection and clearer pricing.
CPR Guardian Reviews: What Real Families Say
Independent reviews for CPR Guardian reflect a wide range of experiences. Many families praise the reassurance it provides and the kindness of the support team. Others report difficulties with charging, signal strength or subscription management that affected how dependable the watch felt day to day.
Peace of mind for families
“The Guardian Pro watch gave us peace of mind during a time when our elderly Mum was still able to maintain some independence.”
Cathy, Trustpilot review“We had been looking for such a system for a long time… it is now working and it is quite helpful.”
Isabelle, Trustpilot review
Helpful customer support
“Needed to ask for help with pairing watch to phone. Gentleman talked me through process with great calm and empathy… very helpful and polite.”
Sheila, Trustpilot review“I have given 5 stars for Hollie who has helped me change over my watches… very patient with my questions and difficulty of hearing.”
Dori, Trustpilot review
Mixed experiences with reliability
“The watch has worked fine for just over a year and then it failed to recognise the mobile network… the intended use of the watch is not being fulfilled.”
Alistair, Trustpilot review“The watch from the start needed charging more than it was on my mum’s wrist… then after a few months it did not charge at all.”
Julie, Trustpilot review“Signal is extremely poor on this device with little or no reception in the home where we need it most… a very expensive waste of time.”
Kevan, Trustpilot review
Delivery and subscription issues
“Absolutely awful experience. We ordered a watch. It never arrived. They continued to take a subscription payment for months on end.”
Natasha, Trustpilot review“Ordered watch on a free trial, never received watch… now they have taken the subscription payment from my bank.”
Dawn, Trustpilot review
Taken together, CPR Guardian reviews show a service that works well for many families, especially when support staff are involved. At the same time, there are repeated concerns about battery performance, mobile signal, delivery issues and subscription management. These mixed experiences make it important for families to consider what level of reliability and clarity they need when choosing a fall detection watch.
Medpage GPS Tracker Watch Overview
- Price: £94.04
- Marketed as subscription-free, but requires SIM top-ups of £10–£50. Typical yearly cost around £27.72, often higher with regular use
- Fall detection sends SOS messages and GPS location to carers via app
- Claimed battery life of 7–10 days, but reviews report only 2–3 days
- Features include heart rate, blood pressure, step tracking, camera and reminders
- Setup can be complex with small-print instructions
- Reviews report inaccurate GPS indoors, bulky design, and short charging cable
Verdict: Medpage looks cheap up front but has hidden costs and reliability issues. Perfect Alert offers stronger connectivity, simpler setup and peace of mind without awkward top-ups.
Medpage Reviews: What Real Users Say
Medpage reviews show a mixture of satisfied customers who appreciate the value for money and those who struggled with setup, battery life or reliability. Many families say the device offers peace of mind at a low price, although others felt the watch required more technical confidence than expected.
Reviews for the Medpage watch come from customer feedback on carealarms.co.uk, where the device is sold.
Peace of mind for specific medical needs
“We purchased this product as my husband has been diagnosed with Late Onset Epilepsy and has had a number of falls due to seizures… we are very impressed with the prompt response. He also finds it very comfortable to wear. It gives me peace of mind.”
Pauline, Trustpilot-style review on carealarms.co.uk
Good value when everything works
“Good value for money. Watch all set up and working fine. Some of the set up instructions could be clearer… also the full manual supplied is quite small print and those with sight issues might struggle.”
Frank, review“Watch was delivered quickly and is used for my mum… it is a very good watch and I would recommend it. Mum says it is easy to use.”
Deborah, review
Mixed experiences with setup and usability
“Setting up the watch was confusing… I am pretty tech savvy as I have worked with computers for years but was not sure who is supposed to be the main administrator.”
Vivien, review“Never had a device like this before. Not easy to set up, it has taken a week to get so far and I still do not know if I have sorted it yet.”
John, review
Concerns about GPS accuracy and charging
“The GPS is pretty useless. It shows me on the app as at the other side of town… difficult to set up and I am reasonably tech savvy. I phoned the supplier and they were very helpful.”
Jane, review“Battery life is barely 2 days. It is bulky and gets caught on clothes when dressing and undressing… instructions are miniscule and require a magnifying glass to read.”
Ivor, review
Overall view
Reviews for the Medpage watch highlight its low upfront cost and the reassurance it can offer when everything is working as expected. However, many families found the setup process challenging, particularly those supporting loved ones with memory or mobility issues. Battery life, GPS accuracy and the clarity of instructions are frequent concerns, which may affect how reliable the device feels in day to day use.
Careline Personal Alarm Watch Overview
- Price: £59.99 plus £21.99 per month (£263.88 per year)
- Connects directly to Careline’s 24/7 UK monitoring team
- Fall detection triggers immediate operator support
- GPS location sharing and two-way communication through the watch
- Tracks heart rate, steps and blood pressure
- Battery life only one to two days
- Lifetime warranty included
Verdict: Careline provides professional monitoring, but the ongoing subscription makes it the most expensive option. Perfect Alert costs less than half as much per year and still gives families fast emergency connection and GPS accuracy.
Careline Reviews: What Real Customers Say
Careline has thousands of Trustpilot reviews, but the majority focus on the customer service provided during signup calls rather than on the watch itself. Positive reviews often praise individual call handlers for being patient and helpful when explaining subscription plans. Critical reviews tend to highlight delays, device reliability and difficulties getting support when something goes wrong.
Only a small number of reviews mention the watch itself, which makes it harder for families to judge long term reliability.
Positive experiences with sign up and support
“Samual was very helpful and explained everything to me, making the order process easy.”
I. Marchant, Trustpilot review“Careline was very helpful explaining everything.”
Mrs Kareen Heath, Trustpilot review“Excellent customer service, annual and quarterly price plans explained, explanation of how to set up, and added fall detector. Couldn’t ask for better help and reassurance.”
Sarah Macdonald, Trustpilot review
Common complaints about reliability and delays
“Reported the machine not working again. That’s the second machine they have sent me and they do nothing. Long queue when you call. Email them and they do nothing. I’m going to ask for a full refund.”
Roy, Trustpilot review“Terrible customer service when something goes wrong. Device stopped more than two weeks ago when it was noticed it could have been longer. Tried to call and could not get through, then after many attempts someone finally answered.”
T Bizgrove, Trustpilot review“Once purchased, the subscription process was a frustrating experience as it lost my information twice. Still waiting to test the equipment and get it set up for my 94 year old mother.”
Avril, Trustpilot review
Themes across the reviews
Positive Careline reviews focus strongly on customer service during sign up rather than day to day use. The negative reviews raise recurring themes around device reliability, long call centre wait times and difficulty resolving issues when a device fails. Readers should note the contrast between smooth onboarding and the challenges some users report when faults occur.
Price Comparison
| Device | Upfront Cost | Ongoing Cost | Real 1-Year Cost | Notes |
| Perfect Alert | £95 | From £8.50/month (£102/year) | ~£197 | Transparent pricing, multi-network and global coverage |
| CPR Guardian III | £149.98 | £14.99–£24.99/month (£179–£289/year) + SIM | £329–£439+ | Appears one-off, but requires ongoing plans and SIM |
| Medpage GPS Watch | £94.04 | SIM top-ups (~£27.72/year) | ~£122 | Hidden costs, poor reviews on battery and comfort |
| Careline Watch | £59.99 | £21.99/month (£263.88/year) | ~£324 | Highest ongoing cost, very short battery life |
Feature Comparison
| Feature | Perfect Alert | CPR Guardian III | Medpage GPS Tracker | Careline Watch |
| Fall detection | Automatic alerts, no input needed | Asks wearer before alerting | Alerts via app | Alerts monitoring team |
| Emergency calls | Multi-contact, bypasses voicemail, adds emergency services | Sequential calls to 5 contacts | SOS + texts | Direct to Careline centre |
| GPS accuracy | 3 metres with What3Words | Standard GPS with geo-zones | 5–15m accuracy, poor indoors | Shared in emergencies |
| Dementia support | Wandering alerts, safe zones | Geo-zones only | Geo-zones, less accurate | Limited |
| Connectivity | 4-network UK roaming, global coverage | Multi-network UK/EU only | Single SIM, must be topped up | UK only |
| Health monitoring | HR, BP, temp with alerts | Heart rate only | HR, BP, steps | HR, BP, steps |
| Battery life | 2–3 days typical | 2–4 days | Claimed 7–10, real 2–3 | 1–2 days |
| Ease of use | Simple setup, UK support | Moderate | Difficult setup, small-print guides | Easy to use |
| Real cost (year one) | ~£197 | £329–£439+ | ~£122 | ~£324 |
Which One Should You Choose?
- Perfect Alert is best for families who want reliable automatic fall detection, accurate GPS and global connectivity at a fair, transparent price.
- CPR Guardian III suits users who are responsive and tech confident, but the hidden subscription and SIM costs add up quickly.
- Medpage GPS Watch is cheap upfront but bulky, less accurate and harder to set up. It may frustrate families looking for dependable protection.
- Careline Watch works for those who prefer professional monitoring, but it comes with high ongoing costs and a short battery life.
Conclusion
All four devices aim to protect vulnerable loved ones, but only one combines transparency, advanced features and value. For most families, Perfect Alert offers the strongest balance of reliability, clarity and value.
If you are looking for a fall detection watch you can trust, explore Perfect Alert today and see why families across the UK rely on it every day.
*All details correct at the time of writing, Sept 2025
The UK's Most Feature-Packed Personal Alarm
- Automatic Fall Alerts
- Precise Location Tracking
- One-Press SOS Calls
